Accessibility Statement and Assistance

We are committed to providing a great experience to all our customers and aim to provide a website that is accessible and usable to the widest possible audience, regardless of technology or ability. Our objective is to enable all customers visiting our Store to successfully obtain information and transact business through the Store, including customers using assistive technologies.

We design our website to follow the WCAG versions 2.0 AA standards or better, and continuously improve site accessibility and usability. If you experience any difficulty using or accessing any component or page of our Store, please contact us at (646) 870-9490 (9am to 5pm ET) and we will make all reasonable efforts to make that page or component accessible and support you through a communication method that is accessible for you. If we are unable to resolve your issue by phone at (646) 870-9490, please email us at hello@ondabeauty.com so that we may assist you in gathering information and transacting business through our Store.

Please also contact us at hello@ondabeauty.com if you have any feedback or suggestions as to how we could improve the accessibility of this website.

To optimize the user experience on our website we recommend using the Google Chrome™ browser. Google Chrome™ is a trademark owned by Google, Inc. and this website is in no way affiliated with or endorsed by Google, Inc.

Please note, our website is best viewed by two specific screen readers, JAWS and Apple Voice Over, using the standard Chrome browser on a Windows 10 or above and iOS version X or above system.